Frequently Asked Questions
Do you supply full packaged files?
You need to be able to make quick, easy changes to your artwork without having to wait on us. So if you are wondering if we supply full packaged InDesign files – yes we do!
We understand that you might need to make a small tweak or two to our designs, but it can be impractical and time-consuming to come back and forth.
That’s why we provide you with the full packaged files. This way, you can easily make the changes you need without waiting on us. Plus, it’ll save you time and money in the long run.
Provincial Land Developments
The branding created by i-Create was simply stunning. The ‘Modern Coastal’ theme was perfect. They captured exactly what the market required for high end sales in the area. Couldn’t recommend i-Create highly enough. Their experience in presenting ideas and being able to convey their message was exceptional. I was also very impressed with how the team was able to understand my ideas, if at times a little odd (Lucine shell??) but with their combined experience and talent were able to transform them into something quite special. I would like to thank Sonia, Brett and the Team for a great experience. I would be disappointed I we couldn’t work together again some day.
It’s always tough knowing you’re throwing your heart and soul into a project not knowing if you’re going to even achieve a single sale, not to mention the huge financial investment that is required. IC listened to us and understood what we wanted to achieve and based on this created the branding and marketing collateral that meant we could sell the dream. The project’s success has exceeded our expectations. We would not hesitate in recommending IC.
TOM DOOLEY DEVELOPMENTS
Overarchingly, our experience with icreate.agency is one where we’re made to feel like we’re their most important client, and that open and direct lines of communication are always available. TDD has no hesitation in encouraging others to look to icreate.agency for their next project solution.
CEO | IDEA AUSTRALIA
iCreate was able to help us transform our corporate look & feel from one that was dated and unappealing to one that was relevant, fresh and compelling while still respecting our long history as an organisation.
They walked the delicate line between the past and the future, making sure to convey a sense of growth and openness as we continue to transform our association from one with deep roots strictly in photo imaging to one that will also address the idea of digital convergence over time. This was no small feat.
Given the manic nature of our business during this period as well as the evolution of our staff, they managed to succeed despite these challenges. Since the initial design exercise, iCreate has gone on to successfully revamp both our major websites. These sites complement and strengthen each other. iCreate truly understands the meaning of brand and have respect for the simplicity and elegance I value in user interface and design. Their flexibility, responsiveness and “can do” attitude has been invaluable to me during this intense time of transition for our business.
PROJECT MARKETING MANAGER | FRASERS PROPERTY
I have had the pleasure of working with iCreate for the past four years and have benefited greatly from the partnership.
With The Rise, we engaged iCreate at the very beginning on strategy, brand conception and positioning, and kept them involved through every stage, including the development of every piece of collateral.
Their level of detail is always excellent, particularly in making sure all changes are made first time, which means we achieve the desired end result much sooner.
Their attention to detail also helped us to stay true to the brand, and their detailed understanding of the project and our market meant we were quite efficient, achieving completion and roll out to the market approximately six months ahead of the original forecast.
In addition, the collateral they developed for our first home buyer market helped us to sell to this segment. The success we achieved has since prompted us to adopt that collateral across other projects.
KATHY EVANS VOICE MANAGEMENT
Our agency was thrilled with the creative direction and absolute dedication and support from iCreate in the development of our new website.
The team listened intently to our desired outcome, and produced an innovative and industry first site with new technological features and a back end library of audio that was quite complex.
The use of the basecamp tool to keep us well informed and updated throughout each crucial step which meant the process was incredibly streamlined and effective – and also very reassuring.
We launched in November 2016 and it didn’t take long for competitors within our field to imitate!!….(always a good sign of a job well done!)
We’re already thinking about our next phase for the website and look forward to working again with the iCreate team again – nothing seems to be too challenging for them – we secretly think they thrive on it!
SALES & MARKETING ASSOCIATE | AZURE DEVELOPMENT GROUP
Just letting you know we have received the Alton brochures! They look amazing, I’m very pleased with them. They are absolutely perfect and we cannot at all fault them! Thank you to Simon and Sonia for your efforts in getting this right for us!!
MARKETING MANAGER | BROOKFIELD RESIDENTIAL PROPERTIES (QLD PROJECTS)
iCreate produce powerful creative in line with brief, however, are comfortable challenging direction if they feel there is a better way.
MARKETING MANAGER | CUSTODIAN LAND
They are so easy to work with and really go above and beyond – I consider them part of the team and look forward to working with them again in the future.
THE STYLE GAME
Lynton, Val and all the team, thank you for your brilliant work on my new website and cards, you are all legends!
I feel so proud of this project. Please extend this thank you note to all your team. Congratulations on an outstanding job.
BROOKFIELD RESIDENTIAL PROPERTIES
It has been a pleasure working with you all this year, I am so proud of the work we have achieved and how far the marketing for Bluewater has come in just 12 months.
Hi iCreate team, thanks a lot for you and the whole teams hard work getting the Urbane Homes website live yesterday all the great work over the past couple of months.
It’s looking fantastic and I think will prove to be an amazing asset for our business.
I look forward to working with you guys further on it!
DIRECTOR | SK2 PROPERTY
iCreate have been a pleasure to deal with. From the initial consultation with David and Sonia, they both clearly understood exactly what we were wanting to achieve, adding valuable insight to get our message across.
The quality of their design and development was outstanding with only a few tweaks before going live. We look forward to an ongoing relationship with iCreate on future projects.
DIGITAL SERVICES MANAGER | CAPITAL FOOTBALL
iCreate was unbelievably asset to Capital Football when redeveloping the website for our company. We engaged immediately with iCreate’s professional, creative and knowledgeable team to redesign and bring our website back to life.
The iCreate team was extremely supportive and cooperative with additional needs that were not previously scoped.
David Jeffery and Jordan Walkley were exceptional to work with throughout the entire process. For any company that is looking to redevelop their website iCreate has it all to meet your needs.
DIRECTOR | SMOKE ALARM INTEGRITY
I just wanted to express my supreme satisfaction with iCreate. It has been a pleasure dealing with you and we absolutely love our website.
I have been involved in the building of a number of websites over the last few years, and I can honestly say that my dealings with iCreate have surpassed everyone else, and my expectations.
Thank you to everyone involved. We are a very happy client.
We have absolutely loved working with you guys through this from start to finish, and the process to how we have come to a great overall ‘look’ for our company. Looking forward to working with you guys in the future for our advertising and marketing as we grow.
I can’t praise the team highly enough, we are extremely happy with our new website. They were so very helpful, the whole process was so very easy especially for someone with limited techno knowledge. Their service & follow up was outstanding. Thank you so very much.
TRU BAR & ALFRESCO NZ
I have personally used iCreate Solutions for all of my IT and design work since 2008 for both Tru NZ Ltd and Alfresco NZ Ltd.
Both of my companies are based in Christchurch, New Zealand. After working with Sonia and her team at iCreate I simply wouldn’t look anywhere else.
Their service has been second to none, always providing innovative ideas and solutions to everything I have asked, keeping us one step ahead.
The process of dealing with them has been prompt and dependable. I highly recommend iCreate for their skills knowledge and reliability.
DIRECTOR | BOOST THERAPY
We engaged iCreate to redesign our company logo and are very happy with both the service and the outcome. We wanted a fresh new take on our current logo and iCreate just seemed to ‘get’ exactly what we were after.
They listened to us carefully and asked us detailed questions that showed us they were committed to understanding our needs.
Our team was impressed with how quickly they were able to provide us with a logo concept that we loved. We are very satisfied with iCreate’s service. They handled the project with efficiency and professionalism and achieved a great outcome – a modern, high-quality logo that perfectly represents the values of our brand.
FORMOSA MARINE PTY LTD
Our new mobile friendly, informational website has proven to be an extremely valuable marketing tool for Formosa Marine thanks to iCreate. We’ve had to increase bandwidth to support the huge amount of traffic the website attracts: an organic search rate of just under 70% and a return rate of just over 50%.
Our Dealers and the office are taking on more enquires since going live in January 2017. Sales have increased to almost double for this time of year, therefore having to increase production and staff numbers.
We’re extremely happy with the outcome and wish to thank iCreate for their great service and ongoing support.
I thought they were great and can recommend them 100%.